Providers
The links below provide web site links for local and plan providers. Click on a link to reveal information. Click again to close.
Links to websites are provided for information only. These hospitals may not be approved for use under your medical plan. Check your medical plan for approved hospitals. The Covenant Health website also includes links to many regional hospitals and services and is provided here for your reference.
- East Tennessee Children's Hospital, Knoxville
- Fort Loudoun Medical Center, Loudon
- Parkwest Medical Center, Knoxville
- Fort Sanders Regional Medical Center, Knoxville
- Fort Sanders Sevier Medical Center, Sevierville
- Methodist Medical Center of Oak Ridge, Oak Ridge
- Thompson Cancer Survival Center at Methodist, Oak Ridge
- St. Jude Children's Research Hospital, Memphis
- Thompson Cancer Survival Center, Knoxville
- University of Tennessee Medical Center, Knoxville
- CIGNA Open Access
- CIGNA POS
- Medco Prescription Drug Plan (CIGNA Open Access and CIGNA POS) —Members of Medco Online Services are able to:
- order refill mail service prescriptions
- check on the status of their mail service prescriptions
- order mail service envelopes and out-of-network claim forms
- find the location of the nearest network pharmacy
The Member Services number is 1.800.685.8869.
- Vision Service Plan (CIGNA Open Access and CIGNA POS)—The Member Services number is 1.800.877.7195.
- MetLife Dental Plan—The Member Services number is 1.800.942.0854. Note: See Dental section of the Book of Benefits for additional information.
- Delta Dental Plan—The Member Services number is 1.800.223.3104. Note: See Dental section of the Book of Benefits for additional information.
- Metlife Group Long-Term Care Insurance
- Matria Personal Health Assistance Program
- Magellan Health Services (Employee Assistance Program, for active employees only)